This policy explains how Sustainability Victoria collects, uses and discloses personal information, including through our websites. Sustainability Victoria is bound by and adopts the Information Privacy Principles set out in Schedule 1 of the Privacy and Data Protection Act 2014 (Vic) (“Act”). Sustainability Victoria views the protection of personal information as an important issue and is committed to the protection and responsible handling of personal information it collects.
This Privacy Statement may change from time to time and changes will take effect from the date of posting on our website.
Sustainability Victoria is a Victorian government statutory authority delivering programs on integrated waste management and resource efficiency. Established under the Sustainability Victoria Act 2005, SV's board is appointed by the Minister for Energy, Environment and Climate Change. SV has obligations under the Environment Protection Act 1970 for state-wide waste management strategy and planning.
Our vision is for a sustainable, thriving Victoria. Our purpose is to support Victorians to use resources more sustainably and to take practical action on climate change.
Your Personal Information
Personal information is information about you, whether recorded in a material form or not, from which your identity could reasonably be ascertained. The types of personal information we may collect includes name, gender, address, telephone numbers, email contact details, occupational details, certain details about your personal interests, images of you, and other information relevant to the business activities undertaken by Sustainability Victoria from time to time.
Where Sustainability Victoria requests that you provide your personal information and you elect not to provide it, Sustainability Victoria may not be able to provide you with some or all of its services.
Collection of Personal Information
Sustainability Victoria collects personal information from a variety of sources, including:
Information is collected, wherever possible, from you directly. Sustainability Victoria will collect your personal information lawfully, fairly and without undue intrusion. At the time your personal information is collected, Sustainability Victoria will take reasonable steps to advise you whether there are any consequences of not providing that information. Sustainability Victoria will not collect sensitive personal Information about you (for example, information about your racial or ethnic origin) unless Sustainability Victoria first obtains your consent.
Use and Disclosure of Personal Information
The personal information you provide to Sustainability Victoria gives valuable insights into the views of Victorians on sustainability issues. This information can, in turn, help Sustainability Victoria to achieve its goals of finding and communicating new and effective ways for Victorians to live and work sustainably. To do this, Sustainability Victoria may use your personal information for a variety of purposes, including the delivery of services to you and the conduct of research and analysis. Sustainability Victoria may also send you information and updates about Sustainability Victoria's initiatives, events and services and provide you with information, news and updates relating to sustainability and leading a sustainable lifestyle. If you do not wish to receive these updates or information, please email firstname.lastname@example.org.
Sustainability Victoria also uses personal information for the purpose(s) that are communicated to you at the time of collection (or a related purpose that you would reasonably expect).
Sustainability Victoria may disclose your personal information to third parties, such as:
We take reasonable steps to ensure these third parties are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Data Quality and Security
Sustainability Victoria will take reasonable steps to:
Sustainability Victoria has implemented technology and security policies, rules and measures to help protect the personal information that is under its control. However, while Sustainability Victoria strives to protect your personal information, Sustainability Victoria cannot ensure or warrant the security of any information transmitted to it online.
You have a right to access the personal information we hold about you. Requests for access should be sent to Sustainability Victoria at the contact details listed at the bottom of this Privacy Statement. Alternatively, you can submit a formal application under the Freedom of Information Act 1982 (Vic). Charges may apply to cover the cost of accessing and providing this information to you.
Wherever it is practicable and lawful, Sustainability Victoria will allow you to interact anonymously with us.
You can visit and browse Sustainability Victoria's websites without disclosing your personal information. However, where you submit you personal information on a website (e.g. complete and submit a webform), your personal information will be managed in accordance with this Privacy Statement.
Sustainability Victoria uses a variety of web monitoring technologies (via third party service providers) to gather information to assist in improving the sites and making them more user-friendly. These technologies include:
You may be able to disable or avoid some of these technologies by adjusting your Internet browser settings, though doing so may prevent you from taking advantage of improvements to our websites. Importantly, at no time can individual users be identified from the data collected via these means.
Any questions relating to this Privacy Statement or your personal information can be directed to:
Level 28, 50 Lonsdale St
Melbourne VIC 3000
Ph: +61 (03) 8626 8700
Fax: +61 (03) 9663 1007
Last updated March 2017